AIDA Monitor Pricing
Predictable monthly pricing for AI-enhanced SQL Server management. Every plan includes 24/7 AI monitoring, proactive maintenance, and direct DBA access — no per-incident fees, no surprise invoices.
Getting Started
AI monitoring + business hours DBA support
- 1-2 SQL Server instances
- 24/7 AI-powered monitoring and alerting
- Automated anomaly detection
- Monthly health report with health score
- Business hours DBA support (Mon-Fri)
- 4-hour response SLA
- Email support
- Backup monitoring and verification
The Sweet Spot
AI monitoring + proactive DBA optimisation
- 3-5 SQL Server instances
- Everything in Essentials, plus:
- Automated performance tuning
- Proactive capacity planning
- Bi-weekly health reports with recommendations
- 2-hour response SLA
- Phone and email support
- Quarterly review meetings
- Index and statistics maintenance automation
Production-Critical
AI monitoring + 24/7 DBA coverage
- 6-10 SQL Server instances
- Everything in Professional, plus:
- 24/7 critical issue support
- Predictive analytics (3-7 day advance warning)
- Weekly executive dashboards
- 1-hour response SLA
- Priority phone support
- Monthly strategy sessions
- Security and compliance monitoring
Large & Complex
Dedicated DBA + full platform access
- 10+ SQL Server instances
- Everything in Business, plus:
- Named senior DBA
- 30-minute response SLA
- Custom automation development
- Unlimited performance tuning
- Weekly alignment calls
- Direct DBA access (phone/Slack)
- On-site visits included
Standalone Services
Prefer a one-off engagement? These services are available without a managed service plan.
AIDA Diagnostic
Per instance
Emergency DBA Support
1-hour response, after-hours available
Performance Tuning
Fixed-price engagement
Migration & Upgrade
Plan, execute, validate
SQL Server 2025 AI Readiness
Assessment and adoption roadmap
Licensing Optimisation
Reduce licensing costs
Common Questions
What's included in "instances"?
An instance refers to a SQL Server installation — whether standalone,
clustered, or an Always On Availability Group primary replica.
Secondary replicas and test/dev instances are counted separately.
Can I change tiers?
Absolutely. You can upgrade or downgrade with 30 days notice.
We'll pro-rate any changes to ensure fair billing.
What about emergency support?
All managed service tiers include emergency response.
Response times and hours vary by tier as listed above.
Do you offer discounts?
We offer 10% discount for annual prepayment and custom pricing
for non-profit organisations. Contact us to discuss.
How is this different from just hiring a DBA?
A full-time senior DBA in Australia costs $150,000-$180,000 per year plus super, leave, and training. Our Professional tier gives you AI-powered 24/7 monitoring plus direct DBA access for under $16,000 per year. You get the coverage of a full-time DBA at a tenth of the cost.
What does the AI actually do?
Our AIDA platform runs continuous automated checks on your SQL Server environment — monitoring wait statistics, detecting anomalies, verifying backups, tracking capacity trends, and flagging security configuration changes. When something needs attention, it alerts our DBA team with full diagnostic context. The AI does the watching; the DBA does the deciding.
Not Sure Which Plan Fits?
Run a free AIDA Recon to see how your SQL Server is performing right now. Or book an AIDA Diagnostic ($495) for a full assessment — most clients use it to choose the right managed service tier.